Windows... Anderson... UGH

The crew from Renewal by Anderson came to fix everything.  I missed the appointment back in March due to illness, so we rescheduled.  This is was first Saturday they had available.  Well, actually, I had it in my notes as October 12, but they arrived today.  :-/  Anthony and "Earnest" (not his real name) replaced the picture window's glass with privacy glass.  It was relatively painless.  A bulk of the work was just cutting the seal between the frame and the glass.  I just hope the silicon seal doesn't leak now that it's been re done. 

Anthony looked at the dual hung windows and said that he doesn't have any felt strips that can be placed anywhere to seal it better.  He looked at the lower sash and said that he thinks it was made incorrectly, and that's why it's not sealing properly!  I don't know why Rich didn't mention this.  Anthony said that the way the window was now, when it closed, because a piece was upside down, the window wasn't sealing.  He looked at the others in the room and one in the living room, and they were all like this.  He said he'd recommend that the lower sashes be replaced. 

They also redid the caulking in the bathroom around the window. 

Anthony said I should get a call in a week or two to schedule another visit to fix the front windows. 

I'm frustrated by the fact that these windows cost about 3 times what another contractor quoted me.  The reason I went with Renewal by Anderson was because my sister used them, and they seemed to have done good work at her place.  I can't believe it's been three service calls, and almost a year, and the issues I called about have still not been corrected.  I spoke to another contractor about the back wall, too, and he said that if they (Anderson) used an electric saw to cut out the old door (they did), it could have rattle the wall enough to break the seal, allowing water to get into the wall!  Whatever.  It's hard enough to get them to fix the mistakes that are completely clear they made.  Looks like this is another contractor mess that I'll have to clean up.