Windows... Anderson... UGH

The crew from Renewal by Anderson came to fix everything.  I missed the appointment back in March due to illness, so we rescheduled.  This is was first Saturday they had available.  Well, actually, I had it in my notes as October 12, but they arrived today.  :-/  Anthony and "Earnest" (not his real name) replaced the picture window's glass with privacy glass.  It was relatively painless.  A bulk of the work was just cutting the seal between the frame and the glass.  I just hope the silicon seal doesn't leak now that it's been re done. 

Anthony looked at the dual hung windows and said that he doesn't have any felt strips that can be placed anywhere to seal it better.  He looked at the lower sash and said that he thinks it was made incorrectly, and that's why it's not sealing properly!  I don't know why Rich didn't mention this.  Anthony said that the way the window was now, when it closed, because a piece was upside down, the window wasn't sealing.  He looked at the others in the room and one in the living room, and they were all like this.  He said he'd recommend that the lower sashes be replaced. 

They also redid the caulking in the bathroom around the window. 

Anthony said I should get a call in a week or two to schedule another visit to fix the front windows. 

I'm frustrated by the fact that these windows cost about 3 times what another contractor quoted me.  The reason I went with Renewal by Anderson was because my sister used them, and they seemed to have done good work at her place.  I can't believe it's been three service calls, and almost a year, and the issues I called about have still not been corrected.  I spoke to another contractor about the back wall, too, and he said that if they (Anderson) used an electric saw to cut out the old door (they did), it could have rattle the wall enough to break the seal, allowing water to get into the wall!  Whatever.  It's hard enough to get them to fix the mistakes that are completely clear they made.  Looks like this is another contractor mess that I'll have to clean up. 

Anderson

So Michelle had some guys from Anderson doing repairs upstairs at her place.  One of her double hung windows was leaking and it stained the wall.  Her kitchen french doors were leaking, too, so they re-sealed it.  They came down to look at the damage to my kitchen wall, and they said they don't think it's due to the water leaking from her door.  What?!  I don't understand how if it was fine before her new door went in, and it started to leak after her new doors were installed, how is it NOT due to the work they did?  Rich decided that he wanted to come back with a long hose and test it out to see where it may be leaking from.  The contractor, Juan, said that I try to see if I can find where it's leaking from before they fix anything. 

They looked at the picture window - yes, it's not privacy glass.  Yes, the old one was privacy glass. yes, it should have been privacy glass.  Rich said he'll order a new one that's privacy glass to replace it. 

He looked at the double hung windows, slid his finger along the edge, opened and closed it a few times, then asked if the cloth diapers stopped the whistling.  Yes, they did.  He said there's a long piece of felt that he can have placed along the seam of the window that would effectively do the same thing, so that's what he'll have done. 

He looked at the caulking in the bathroom around the window.  Yes, it's cracking almost all the way around now.  He said they used the wrong type of caulking, and it'll have to be removed and re-done. 

He said someone from his office would contact me to schedule a time to have the work done. 

Windows....

Well that didn't take long.  I don't know what it is, but when it's windy, these dual hung double paned windows whistle!  It's driving me nuts!  Last night, I rolled up a bunch of Robert's cloth diapers and put them over the seams of the windows.  This has solved the problem for now.  I'll have to contact Renewal by Anderson to see what's going on.  They're supposed to call me to replace the bedroom window, too. 

Also, the caulking around the new bathroom window has started to crack already.  I'm guessing they didn't use the right kind of caulk...  UGH. Why can't anything ever be simple...